Lightning-Fast Work Orders
Service Advisors Create Lightning-Fast Work Orders with Protractor
Say goodbye to slow, clunky processes and hello to lightning-fast work orders with our advanced shop management tools. Protractor software helps you save time, reduce errors, and improve efficiency. With step-by-step wizards and customizable templates, your service advisors can create accurate, professional work orders in seconds. Elevate your auto repair shop’s performance and deliver exceptional service with ease!
Work Order Wizard
Streamline Work Orders
Follow a structured, step-by-step process to create detailed and accurate work orders that address all aspects of service delivery. This includes systematically incorporating customer concerns, scheduling deferred tasks, and aligning with recommended maintenance plans.
- Ensures thorough service intake and recommendations
- Increases upselling opportunities with deferred work prompts
- Enhances customer communication with detailed records
Work Order Templates
Standardize Your Workflow with Work Order Templates
Our pre-configured templates simplify the process of creating work orders by including default service packages and standardized rates. These templates offer a reliable structure for frequently used work orders, ensuring precision and efficiency in your workflow. By using these ready-made configurations, you can save time, minimize mistakes, and focus on providing outstanding service.
- Saves time with standardized service setups
- Reduces errors by ensuring accurate rates and packages
- Simplifies processes for advisors and technicians
Service Packages
Make Estimates Clearer with Service Packages
Improve the way bundled service offerings are presented by showing total pricing, removing the need for detailed cost breakdowns. This method improves transparency and helps customers make decisions more easily, creating a smoother and more efficient experience.
- Show total pricing for bundled service offerings to improve communication
- Remove the need for detailed cost breakdowns to enhance transparency
- Help customers make decisions with ease, ensuring a hassle-free experience
Customize Your Pricing Options
Pricing Profiles
With Pricing Profiles, you can offer customized pricing for specific customer segments, such as fleet accounts, wholesale customers, or employee discounts. This module overrides standard labor rates, inventory pricing, and margin matrices to ensure negotiated rates are honored. Pricing Profiles are assigned to customer records, and there are no limits on the number of profiles you can create, providing ultimate flexibility in pricing.
- Customize pricing for specific customer segments, including fleet accounts, wholesale customers, and employees
- Override standard labor rates, inventory pricing, and margin matrices to honor negotiated rates
- Easily manage and assign profiles directly within customer records for streamlined operations
INTEGRATION
Partnering for Success: Integrations That Work for You
Protractor is dedicated to enhancing your software’s success through strategic partnerships and seamless integrations designed to boost efficiency and drive results.
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Protractor Features
Digital Vehicle Inspection
Enhance transparency, enable clear communication, and empower customers to make informed decisions. Build trust in the repair process with better insights and a more reliable experience.
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Integrated Payments
Integrated payments enable faster checkouts, minimize errors, improve accuracy, and free up time to focus on delivering exceptional service and enhancing customer satisfaction.
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Customer Communication
Optimize customer communication with Protractor’s tools like Text-To-Pay, built-in emailing, and 24/7 online booking. Enhance payments, messaging, and scheduling – all in one easy-to-use software.
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Matrices
Discover Protractor’s pricing tools, including Linear Parts & Labor Matrices, Margin Thresholds, and Automated Labor Bumps, designed to ensure precise, consistent, and fair service pricing.
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Shop Management
Protractor’s shop management software helps modern aftermarket shops manage single or multi-location operations, track profit centers, enable team communication, and ensure data security.
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Parts & Inventory
Manage parts and inventory with Protractor’s tools, including catalog lookups, vendor integrations, warranty handling, core tracking, and return management.
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Dashboards
Monitor performance, track profitability, and make informed decisions with customizable dashboards and reporting tools. Gain visibility into sales, technician efficiency, deferred work, and key business metrics so you always know how your shop is performing.
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Accounting
Manage your shop finances efficiently with Protractor’s accounting tools. Robust features include an integrated general ledger, receivables, payables, tax tracking, and banking integration.
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“Protractor has been a game changer for my small business. It allows me to track everything in one place, including appointments, inventory, work orders, invoices, and accounting. They provide excellent training on the software. I feel confident in running my business more efficiently with Protractor. I highly recommend Protractor to other automotive technicians looking to start their own business.”
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“Our shop has been using Protractor for several years, it’s easy to learn and easy to use! And it’s great I can access it from my laptop wherever I go. Today I needed assistance with a quick issue setting up online suppliers and Isabelle had me fixed up in only a few minutes.”
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“We have been in the automotive business for 30 years. Throughout that time we have constantly been on the lookout for advantages that will help us stand out among our competitors. Since we switched to Protractor we have not looked back. Protractor has streamlined our accounting procedures while still allowing us to track and project growth with a few short keystrokes. I would highly recommend this program to any business looking to increase productivity and profits.”
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“When it was time to upgrade, I looked at all the systems available. Protractor was way out in front, with built-in features such as integrated labour guides and online parts ordering right on to the work order and into payables automatically, email reminders, technician time clock, fast estimating, keeping track of deferred work and prompting the Advisors for the next service. These service additions pay for the price of the software alone!”
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“Other shop management software may be impressive, like a Ferrari or Lamborghini, but Protractor stands in a class of its own. It’s the Formula 1 of shop management systems—unmatched in performance and excellence.”
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“We were looking for something more robust. From an owner’s standpoint, my favorite feature is the reporting capabilities. With all the dashboards and reports, the technician time tracking and the efficiency monitoring within each job is one of the best features of Protractor. My service advisors really like the work order layout, history, deferred work tabs, and analysis tab – you can maximize your gross profit per billed hour within each work order. It’s been a true game-changer!”
