Shop Management
Simplify Your Shop Operations with Smart Management Solutions
Protractor’s shop management software is built for modern aftermarket shops, helping you manage all aspects of your shop’s operations with a single system. Designed with input from shop owners and leveraging industry best practices, Protractor helps you simplify workflows, save time, and grow your business efficiently.
Single or Multi-Location Shop Solutions
Expandable Shop Management for Operations of Any Size
Designed for growth, Protractor’s software caters to both single-location shops and multi-shop operations, bringing all your shop management needs together in one seamless platform. Effortlessly manage team schedules, access real-time updates, and streamline your business operations with ease.
- Access scheduling, customer history, and order stats across locations
- Easy drag-and-drop job assignments and reassignments
- Get insight into all open jobs and technician workloads at a glance
Profit Centers
Track Business Segments Independently
Provide dedicated reporting and tailored services for different business segments or profit centers, all under one roof – whether it’s auto repair, car washes, or used car sales.
- Enables precise reporting for different business areas
- Facilitates customized service categories and margins
- Improves operational clarity for diverse revenue streams
Workflow Management
Master Your Shop’s Workflow with Confidence
Protractor’s shop workflow tools keep your shop running smoothly by providing technician views, color-coded workflow screens, and prioritization tools that are easy to follow. These features ensure everyone knows the status of every job at a glance, reducing interruptions and keeping work moving efficiently. By organizing tasks and prioritizing work, Protractor helps your team stay focused and get vehicles in and out of the shop faster.
- Keep your team on the same page with technician views and color-coded workflow screens
- Reduce interruptions with clear job status updates visible at a glance
- Prioritize tasks effectively to keep work moving and get vehicles out faster
Internal Messaging
Stay Connected with Your Team
Protractor’s internal messaging tools empower your team to stay informed and connected. From group team updates to instantly sharing technician allocations, ensure smooth operations without delays or miscommunications.
- Built-in messaging system for real-time updates
- Reduce downtime by communicating with team members where they are
- Automations are also available for text messaging to notify shops customers when work is started, estimates are completed, and work is finished
Robust & Customizable Shop Security
Data Security: Control Access Your Way
Protractor offers robust security and permission controls to protect your shop’s sensitive information. Maintain full control over access by customizing permission levels, ensuring your team only sees what they need, when they need it. Streamline workflows without compromising security.
- User permission settings for different access levels
- Encrypted data management for extra security
- Limit access to financial and managerial reports
INTEGRATION
Partnering for Success: Integrations That Work for You
Protractor is dedicated to enhancing your software’s success through strategic partnerships and seamless integrations designed to boost efficiency and drive results.
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Protractor Features
Digital Vehicle Inspection
Enhance transparency, enable clear communication, and empower customers to make informed decisions. Build trust in the repair process with better insights and a more reliable experience.
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Integrated Payments
Integrated payments enable faster checkouts, minimize errors, improve accuracy, and free up time to focus on delivering exceptional service and enhancing customer satisfaction.
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Customer Communication
Optimize customer communication with Protractor’s tools like Text-To-Pay, built-in emailing, and 24/7 online booking. Enhance payments, messaging, and scheduling – all in one easy-to-use software.
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Matrices
Discover Protractor’s pricing tools, including Linear Parts & Labor Matrices, Margin Thresholds, and Automated Labor Bumps, designed to ensure precise, consistent, and fair service pricing.
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Shop Management
Protractor’s shop management software helps modern aftermarket shops manage single or multi-location operations, track profit centers, enable team communication, and ensure data security.
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Parts & Inventory
Manage parts and inventory with Protractor’s tools, including catalog lookups, vendor integrations, warranty handling, core tracking, and return management.
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Dashboards
Monitor performance, track profitability, and make informed decisions with customizable dashboards and reporting tools. Gain visibility into sales, technician efficiency, deferred work, and key business metrics so you always know how your shop is performing.
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Accounting
Manage your shop finances efficiently with Protractor’s accounting tools. Robust features include an integrated general ledger, receivables, payables, tax tracking, and banking integration.
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“Protractor has been a game changer for my small business. It allows me to track everything in one place, including appointments, inventory, work orders, invoices, and accounting. They provide excellent training on the software. I feel confident in running my business more efficiently with Protractor. I highly recommend Protractor to other automotive technicians looking to start their own business.”
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“Our shop has been using Protractor for several years, it’s easy to learn and easy to use! And it’s great I can access it from my laptop wherever I go. Today I needed assistance with a quick issue setting up online suppliers and Isabelle had me fixed up in only a few minutes.”
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“We have been in the automotive business for 30 years. Throughout that time we have constantly been on the lookout for advantages that will help us stand out among our competitors. Since we switched to Protractor we have not looked back. Protractor has streamlined our accounting procedures while still allowing us to track and project growth with a few short keystrokes. I would highly recommend this program to any business looking to increase productivity and profits.”
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“When it was time to upgrade, I looked at all the systems available. Protractor was way out in front, with built-in features such as integrated labour guides and online parts ordering right on to the work order and into payables automatically, email reminders, technician time clock, fast estimating, keeping track of deferred work and prompting the Advisors for the next service. These service additions pay for the price of the software alone!”
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“Other shop management software may be impressive, like a Ferrari or Lamborghini, but Protractor stands in a class of its own. It’s the Formula 1 of shop management systems—unmatched in performance and excellence.”
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“We were looking for something more robust. From an owner’s standpoint, my favorite feature is the reporting capabilities. With all the dashboards and reports, the technician time tracking and the efficiency monitoring within each job is one of the best features of Protractor. My service advisors really like the work order layout, history, deferred work tabs, and analysis tab – you can maximize your gross profit per billed hour within each work order. It’s been a true game-changer!”
