Digital Vehicle Inspection

Empower Technicians & Keep Customers Informed

Digital Vehicle Inspections (DVI) allow technicians to work faster and get more repairs approved by providing real-time data and accurate vehicle assessments. DVI improves transparency through clear communication, helping customers make informed decisions and fostering trust in the repair process.

DVI

Transform Inspections into Transparent Customer Presentations

Protractor’s Digital Vehicle Inspection (DVI) is a mobile-optimized tool that allows technicians to recommend services with detailed notes and visuals. It empowers service advisors to present professional, easy-to-understand repair options to customers via email or text. 

  • Simplifies the inspection process with tools like canned notes and a check-all feature
  • Builds customer trust with high-quality images and videos of repair needs
  • Improves future revenue by marking declined repairs as next-visit recommendations

Advanced DVI

Upgraded Vehicle Inspections from AutoServe1

Protractor’s integration with AutoServe1 provides enhanced digital vehicle inspections that integrate into the shop management system you use daily. Attach detailed photos and videos to estimates for transparency about identified issues and necessary repairs. Two-way text with customers about your recommendations, and send simple on-demand videos that explain the purpose of common repairs to your customer.

  • Includes customizable inspection templates with your business logo
  • Helps close more sales and increase repair orders by 22% on average
  • Stay on top of your inspections and estimates with the analytics dashboard

VIN Scanner

Speed Up Service Intake with VIN Scanning

The VIN Scanner works seamlessly within Protractor to capture VIN data quickly and accurately. It pulls key vehicle details into the system to streamline service intake and eliminate manual entry errors.  

  • Saves time by automating VIN entry and vehicle data retrieval
  • Reduces errors, ensuring accurate vehicle details for better service
  • Enhances workflow efficiency for busy shop environments

Mobile Reporting

Stay Connected with Real-Time Shop Data on All Devices

Protractor’s companion web-app allows you to track KPIs from anywhere, on any device, and for any location. With mobile reporting, your business is always within reach. 

  • Make smart business decisions with real-time performance metrics
  • Easily access your favorite dashboards and custom reports
  • Manage your entire operation with enterprise-level login capabilities
INTEGRATION

Partnering for Success: Integrations That Work for You

Protractor is dedicated to enhancing your software’s success through strategic partnerships and seamless integrations designed to boost efficiency and drive results.

Learn more

Protractor Features

“Protractor has been a game changer for my small business. It allows me to track everything in one place, including appointments, inventory, work orders, invoices, and accounting. They provide excellent training on the software. I feel confident in running my business more efficiently with Protractor. I highly recommend Protractor to other automotive technicians looking to start their own business.” 

Dallas Donaldson

Owner of Dal’s Automotive

“Our shop has been using Protractor for several years, it’s easy to learn and easy to use! And it’s great I can access it from my laptop wherever I go. Today I needed assistance with a quick issue setting up online suppliers and Isabelle had me fixed up in only a few minutes.” 

Raelene Vossler

Owner of Vossler Mechanical Inc.

“We have been in the automotive business for 30 years. Throughout that time we have constantly been on the lookout for advantages that will help us stand out among our competitors. Since we switched to Protractor we have not looked back. Protractor has streamlined our accounting procedures while still allowing us to track and project growth with a few short keystrokes. I would highly recommend this program to any business looking to increase productivity and profits.” 

Rick Cloutier

Co-Owner of LaSalle Auto Centre

“When it was time to upgrade, I looked at all the systems available. Protractor was way out in front, with built-in features such as integrated labour guides and online parts ordering right on to the work order and into payables automatically, email reminders, technician time clock, fast estimating, keeping track of deferred work and prompting the Advisors for the next service. These service additions pay for the price of the software alone!” 

Mark Bergasse

President & Founder of Mark’s Auto Service

“Other shop management software may be impressive, like a Ferrari or Lamborghini, but Protractor stands in a class of its own. It’s the Formula 1 of shop management systems—unmatched in performance and excellence.” 

Bill Adams

Owner of Adams Autoworx

“We were looking for something more robust. From an owner’s standpoint, my favorite feature is the reporting capabilities. With all the dashboards and reports, the technician time tracking and the efficiency monitoring within each job is one of the best features of Protractor. My service advisors really like the work order layout, history, deferred work tabs, and analysis tab – you can maximize your gross profit per billed hour within each work order. It’s been a true game-changer!” 

Curt Wheeler

Owner of CW Performance